A01COLLECTION OF INFORMATION.
When you sign up online to receive Tanna-Adventures and VanuatuTraveller newsletters, traveller information sheets and other products, you must provide your name, email address, and a password. We never sell or rent your email address or other personally identifiable information you provide us under these circumstances.
When you order information sheets, and other literature directly from us, we add you to our email list, and we'll send you general information and marketing pieces from ourselves.
A02INFORMATION YOU GIVE ON ENQUIRY FORMS.
The information you provide to Tanna Adventures when accessing the Site and when completing the "Enquiry Form" section of the Site will be kept confidential and will only be used to assist you in making full use of the Site.
We use 'Mailchimp' for our newsletters, who are an independent newsletter specialist website. Provision is provided within their newsletter format to update or unsubscribe from our email newsletters.
A04WE USE ANALYTICS.
We use 'Google Analytics' to anonymously analyse the use of our website by tracking information such as page views, traffic flow, search items, and click through. We use this information to improve our site. We do not share any of this information and we are not able to identify any individual user.
A05OUR USE OF YOUR INFORMATION.
We use information we collect as follows :
To process and send to you your booking(s) which you have made with us.
The email address which you have provided is used to communicate with your regarding your booking, to send you your booking documentation, and may also be used to send occasional newsletters, updates and related products or service information.
To improve both our website and customer service. We take on board the information and feedback you provide to us, along with customer support requests.
A06OUR DISCLOSURE TO OTHERS.
We do not disclose your information to outside parties, except those that are involved with us in operating our business(es) and website(s), who are required to keep this information confidential.
Where required by law, or to protect our rights and those of others, enforce our site policies or protect property or safety, we may release all or part of your information.
No personally identifiable information is provided to other parties for marketing or advertising.
A07ANY PERSONAL INFORMATION COLLECTED FROM CHILDREN.
Unless otherwise disclosed during collection and with parent or guardian consent, we do not knowingly collect personal identifiable information from children under 16 years of age. If you are under 16 years of age you should not under any circumstance provide personally identifiable information to us. If we discover that a child under the age of 16 has provided us with personally identifiable information, we will immediately delete that child's information from our site.
A08DISCLAIMER REGARDING 3RD PARTY WEBSITES.
Our Site contains links to other websites. Tanna Adventures is not responsible for the privacy practices or the content of such websites.
This policy is not intended to and does not create any contractual or other legal right or obligation on any party.